Archive for the ‘Reasoned Opinion’ Category

Olay, You Are Frustrating Your Customers

Monday, July 27th, 2009

Today my mother called me because she had been trying to print out a rebate from Olay.com and was not able to print out the rebate. It was cut off. So I tell her I will print out the rebate (thinking it was nothing). I print the rebate and it was cut off.

So I took a close look at the rebate and what do I see? The document is sized at 17.7″ wide x 22.9″ long.

Unless one knows enough to shrink the document to fit the paper, one is not going to be able to print out the rebate, and will be very frustrated, probaby not realizing that it’s not them. My mother was frustrated because she doesn’t print out PDF files often enough to know that they can be made any size. I consider my mother very technically savy for her age.

I resized the rebate form. You can download the rebate form HERE (at least until Olay tells me to stop).

I am not going to speculate as to why Olay posted a rebate that can’t be easily printed. Rebates are a big enough pain without this added distraction.

Hello?

Eli Stone is Done? BUMMER!!

Monday, July 13th, 2009

For those of you who don’t know, Eli Stone is a show on ABC that has been canceled. The finale, aired on July 12, was also one of the most tear-inducing shows I’ve watched since “Touched by an Angel”.

Eli Stone is an attorney who has visions due to a brain aneurysm. He believes that God wants him to have the aneurysms and serve as a sort of prophet. Most of the first season featured George Michael songs and flashes of George Michael. The second season deals largely with the law firm’s decision to be more philanthropic.

Each show has been very good, and that’s why the cancellation is so sad. Some shows need to go away. This one does not.

The final show centers around two themes. One theme is Eli having a vision about a plane crash that involves someone he knows; identified by a briefcase found in the wreckage given by his legal partner. He has no idea who it is, but through a process of elimination, he is trying to keep that person safe.

This particular episode also deals with an atheist who is in need of a heart transplant and the parents of a girl on life support who will not relinquish the heart of their daughter because they don’t want their daughter’s heart spending eternity in hell. The show raises some very interesting questions with this issue and comes to some very interesting conclusions surrounding the parent’s idea of their daughter’s wishes and how we, as Christians, need to address the “unfaithful”.

What I like about this series is that it covered many ideas surrounding faith in a manner that while not necessarily pleasing to the conservative Christian crowd, still handles faith issues with integrity.

This show was a breath of fresh air among all the CSI/Sociopath/Shoot-em-up/reality shows and I will miss it.

Here is this week’s song:

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No Good Deed Goes Unpunished

Saturday, June 27th, 2009

My honey called me after he finished playing at church to go to our Saturday eat out place; Taco Bell. So I get ready and we head over there. It’s 90 out at 6:30, so I’m dressed lightly. I ask David where he wants to sit and he points to a table that we sit at often, because it’s warm. Other than a backpack and bag piled in a chair, the spot seems deserted. I look around, there’s no one ordering a meal and for all I know it belongs to the person at the next table, but they don’t say anything about someone already sitting there, so we sit down. They don’t take the bags when they leave. That’s when I assume someone has left the bags. About a half hour later, right before we get ready to leave, someone orders food and sits down at the table next to us where the other couple had been. He looks at me, but generally seems disinterested until I get up and start to take the bags over to the ordering counter, because I think someone might miss them and I would want someone to turn them in if I had left something. So the guy asks me what I’m doing with the bags. I tell him I’m taking them to the ordering counter as they appear to have been left behind. He says they belong to him and starts getting pretty loud saying that I should have known that someone was trying to save the table. Perhaps that’s true, but it doesn’t even occur to me that someone would leave their stuff at a table and leave the room – unless they were forgetting the stuff. People normally don’t leave their belongings unattended in public places.

Generally speaking, I’m pretty aware of my surroundings, and he wasn’t in the dining area when we came in. I didn’t notice him until he was ordering at the counter – older guy, hard life, doing the biker look.

I was irritated because all I was trying to do was do the right thing. I have no idea whether those bags belonged to him, but I stifled what I really wanted to say, set them down, filled my drink back up, and left as my husband said, “No good deed goes unpunished.”

Support Iranians Quest for Freedom Informally

Wednesday, June 24th, 2009

Here it is less than a generation ago when the Iranian public rose up against its government and decided that it preferred a strict Islamic based governance over the secular government ruled by a “shah” monarchy. I guess Iran’s people did not think that they should be careful what they wish for. After the overthrow, the women, who enjoyed a measure of freedom not seen in other Islamic nations, were covered and sent home. The children, who received wonderful educational opportunities both in Iran and abroad, were denied access to anything remotely western. The economy immediately dropped into poverty after the rest of the world (who had any money to spend) didn’t support the overthrow.
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Annoying Battery Problem zd8000

Saturday, October 25th, 2008

I bought my HP zd8000 laptop back in August 2005 after my old laptop started misbehaving. This zd8000 has been a pretty good laptop, other than a heat problem and the lint problem I wrote about earlier – well except for the battery. I’m now on my 4th battery and it looks like I’m going to be heading to “batteries R us” and getting yet another replacement. Yesterday my laptop suddenly switched off and the battery hasn’t charged since, nor does the computer think there’s one in it.

This is more than a bit annoying. Right now, the only way I can type this article is by removing the battery. Otherwise, the keyboard is unresponsive. Not a big deal unless I actually want to type something like my password. The other problem is that the AC adapter has a weird connection into the computer that works its way loose. So there’s always the “will the laptop become unplugged and switch off without warning” dilemma. That’s always fun – not!! The only good thing about the battery being gone is the fact that the temperature on the wrist rest becomes about 20° cooler.

The heat problems are not trivial. I used to use the laptop on my lap. I rested the laptop on my legs until my legs became so discolored that I couldn’t wear shorts. I think my legs were being cooked by the laptop. I finally bought a chiller and put the whole thing on a lap desk. I got one big enough to allow me to add a mouse because the right button on the touchpad got kind of funky about a year ago, so rather than respond with a touch, it requires more of a massage to do right mouse things. Replacing the touchpad is a major overhaul and it’s not a part you can get from HP. You have to find one from a cannibalized system.

I guess since the laptop is 3 years old, it’s lived its useful life. It has become a friend. It saw me through school. I’ve added memory, a larger hard drive, and the 3 batteries. It has been to Egypt and Israel. Overall, it’s been a a decent machine, but it’s time for a new one.

Dropped from the Top 10 in Google Rankings

Monday, October 20th, 2008

For years I have been at the top of the rankings in the Google search engines using the keyword “Amy Stinson”. Well, that all changed when I made a changed to the rewrite engine, which ironically is supposed to help SEO, to a more “search engine friendly” format. I dropped to #11. Now I’m going to have to figure out how to claw my way back to the top.

Bummer, man.

Financial Fiasco

Friday, October 3rd, 2008

Ok, I knew we were in a pickle when my brother told me with (presumably) a straight face (we were talking on the phone) that he was getting most of his background in what was going on in our country politically and financially by watching “The Daily Show”. Now I am definitely out of the loop since my exposure to TV is limited to what is offered across the airwaves. I don’t see non-network TV on a regular basis, but in this week that I’ve been staying at my daughter’s house I have been watching it every day. Wow! and here I’ve been limiting myself to the Wall Street Journal for my information. Straight shooting and no bias on “The Daily Show.” Yeah, right. Is there some truth to what Jon Stewart talks about? Of course.

So people ask – how did this happen? How did our country’s finances get to this point where the toilet is up? Is it really so hard to see? Remember back in 1986 when Congress passed the largest tax reform bill and Reagan signed it into law? One thing that the “reform” did was to drop the deduction on the interest paid on consumer credit for those of us who itemize our taxes. This lost deduction was designed to slow spending. Yeah, right. Shortly after that, the inevitable loophole was found. That loophole was to use the equity of one’s home as a personal line of credit, which at the time was limited to 70 or 80% of the assessed equity of the home and commonly used for home improvement. How many people took advantage of the equity of their homes to pay for consumer debt only to acquire more consumer debt on credit cards? Lots. How many times were people encouraged to leverage non-collateral debt against their homes? Lots. Not only that, various mortgage credit companies continue to act as though it’s business as usual, when it clearly is not.

Not everyone was able to avoid the temptation, and when the mortgage market “opened” to the place where people were able to borrow against “future” value of their homes – more then a home’s present worth – well who wouldn’t want to take advantage of “cheap” money? Moreover, many thought (rightly) what lender in its right mind would put its assets at risk by gambling on future values and someone’s questionable ability to pay? This led to a false sense of security. With the full approval (mandate) of Congress, lenders flattered the high risk borrower, and sold off the questionable loans to investors looking for a quick return on what was (apparently) perceived as a bottomless pit of growth, even as new home starts were slowing and homes were being foreclosed upon in areas of economic slowdown. To add to this hot mess, mortgage brokers working on straight commission who had no incentive to screen applicants; more than likely a huge incentive to fudge the numbers. In other words, there are no “victims” in this fiasco. People bought more house than they could comfortably repay based on flattery and the hope of repaying, and then borrowed against an over-valued home. Lenders led borrowers to believe they could repay while charging risky borrowers enough interest to make it worthwhile to the lender. Lenders, in turn, sold high risk debt to someone else until the whole hot mess collapsed. Don’t let anyone tell you this mess lacked oversight. There was plenty of oversight – by people who chose to look the other way.

Now we, as a nation, appear to be close to getting the opportunity to bail out the lenders and perhaps some of the borrowers if Congress can put their collective minds together and come up with something most of them can agree upon. Don’t make the mistake of believing this is a long-term solution. This is nothing more than a band-aid.

AT&T Privacy Manager – NOT!

Wednesday, July 30th, 2008

We have a land line with AT&T phone service. My gripe? I have Privacy Manager® to keep from having the pesky people who don’t feel they should have to announce themselves ringing into my house. To me, the phone is like my front door. If I want to look out the window and decide I don’t want to answer the door, it’s my door – my decision. Same thing with my phone.
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LifeScan OneTouch Ultra and Software He!!

Thursday, February 14th, 2008

I consider myself a pretty smart computer person, so imagine my frustration when I tried to load LifeScan’s OneTouch Diabetes monitoring software on my laptop and it could not “find” my meter. I have to say that LifeScan does not recommend putting the software on a laptop because of all the ports. I’m not sure what the difference is between a laptop and a desktop (from a port standpoint), as my desktop has more USB ports than my laptop, but apparently there is an issue.

I don’t give up easily. I installed the software on my laptop a month ago and never could get it to find the meter – other software packages had no trouble – but this one was not going to make it easy. Actually it is easy, if you know where to look, which was a problem as the documentation doesn’t give you a hint as to where to look.

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Township Craziness – cont.

Thursday, July 26th, 2007

It’s been a number of months since I’ve written on this topic. I’d like to be able to say that it all turned out well, but it didn’t. The township ended up paying a $470,000 settlement to Doug Williams, since there were never any lawful reasons he could be fired, and he moved on to another job. The township remains deeply divided by this issue. Some people are angry he ended up leaving, some are angry over the payoff, others are angry at the board, while others are angry that anyone is angry at the board.

Now people are looking forward to the next elections where at least 2 board members who caused this chaos can be voted out.


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